Privacy Policy

Privacy Policy

General

• At RegEx Consultancy, we value the privacy of every visitor to our website. We are committed to safeguarding any personal information or documents you may choose to share with us.

• This Privacy Policy explains what information we may collect from you, how we may use it, and how we strive to protect it.

• We reserve the right to update or modify this policy at any time without prior notice. Once published on our website, the revised policy shall automatically apply to all users. We encourage you to review this policy periodically to stay informed about how we protect your information.

• Please note, the section headings in this policy are for reference only and do not carry any legal significance.

• By accessing our website, you acknowledge and agree to be bound by this Privacy Policy, our Terms of Use, and any other applicable policies published on https://www.regexconsultancy.com/

•  Your continued use of the website is considered your acceptance of these policies, which are legally binding upon you, whether or not explicitly agreed in writing.

• This policy is published in compliance with the Information Technology Act, 2000, and applicable Rules, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended from time to time.
  Being an electronic record, this policy does not require any physical or digital signature.

• If you have questions or concerns regarding this policy, please feel free to reach out to us at info@regexconsultancy.com 

What Information Do We Collect

At RegEx Consultancy, we collect personal and non-personal information from users to deliver our services effectively and to enhance your experience with us. The information we collect includes the following:

• Personal Information You Provide to Us
  We may collect information such as:
  • Your name, date of birth, age, nationality, gender, and address
  • Contact details including email address, mobile number, and other relevant contact information
  • KYC documents when required for specific services or regulatory purposes
  • Any details, documents, or information that you voluntarily submit to us
  • Responses you provide in connection with inquiries, surveys, offers, or any data related to your usage patterns and preferences

• Information Collected Automatically
  Our servers, which may be operated by third-party service providers, may automatically collect certain technical information when you visit our website, such as:
  • Browsing history, site usage patterns, and shopping preferences
  • Browser type, device details, operating system, IP address, and domain name
  • Referral sources and online activity data

We may also engage third-party analytics providers who help us understand user behavior on our website. These providers may use cookies or other tracking technologies to assist in their analysis.

Your Responsibility
You are responsible for ensuring that all information and documents you provide are accurate, complete, and current. Any inaccuracies, outdated information, or false submissions are solely your responsibility.

RegEx Consultancy reserves the right to suspend or terminate access to its website or services if any user provides misleading, false, or incomplete information.

Non-Personal Information Collected by Us

We may collect information that does not personally identify you. Examples of such non-personal information include anonymous usage data, demographic details, referring and exit pages, URLs, user preferences, and similar information. This information helps us improve our website and services without directly identifying individual users.

How Do We Use and Share the Information Collected?

• Use of Information

By using our website, you agree and acknowledge that we may use your information, unless prohibited by applicable laws or contractual obligations, for the following purposes:

• Account Registration
  We use your name, contact number, email address, and other details provided during registration to create and manage your account, provide access to our services, and communicate with you.

•  Record Maintenance
  We may use information such as your name and address to maintain internal records and manage our user database. We may compile and store your information, documents, and any communication, including emails, feedback, reviews, or chats, for operational purposes.

•  Customer Support and Communication
  We may use your information to respond to queries, resolve issues, and offer customer support through our team. Some sections of our website may be browsed without registration, but certain services may require you to provide personal information to create a user account.

• Feedback and Reviews
  We may retain any feedback or reviews you share to help improve our services. These may be published on our website or shared with others at our discretion. We are not obligated to publish or retain any feedback or reviews and reserve the right to remove them without prior notice or explanation.

•  Non-Personal Information Usage
  We use non-personal information to analyze trends, improve our services, and customize your experience. This Privacy Policy does not restrict our right to use or disclose non-personal information in any manner.

• Sharing of Information

• You acknowledge and accept that your information may be shared in the following cases:

•  With service providers and vendors who assist us in delivering our services. Only necessary information is shared for the performance of specific services requested or authorized by you.

•  With affiliates or third parties to execute services, partnerships, or co-branded offerings.

• With third-party service providers who may have their own privacy policies governing the use of your information. We encourage you to review their policies.

•  With entities within our group of companies or business network.

• When required by law, to respond to legal processes, or for regulatory compliance.

• For any lawful purpose permitted under applicable law, which may not require your explicit consent.

How Do We Protect Your Information

We take the security of your information seriously and implement appropriate technological safeguards, including:

• SSL encryption to protect online interactions.
• Firewalls to prevent unauthorized electronic access.

However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not collect or store your credit card, debit card, or payment details. All payments are processed directly by authorized payment gateways registered with the Reserve Bank of India.

In the unlikely event of a data breach by unauthorized individuals despite our best efforts, we shall not be held liable for any misuse of your information.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, our terms of use, disclaimers, or as required by law.

Links to Other Websites

Our website may contain links to external websites or web pages outside our control. These links are provided for your convenience and do not imply any association, endorsement, or responsibility on our part.

When you access such external links, you will be subject to their privacy policies and terms of use. We advise you to review their policies carefully, as we are not responsible for any information you provide to them. You access third-party websites and provide information at your own risk.